sales

OUR METHODOLOGY

Bottom line—we maximize your sales team’s efficiency, increasing your ROI.

How do we do it?

There are few leaders in consulting that fully understand the importance and value of aligning strategy to operations and that have the ability to actually get it done. Barbara [of Birchstone Consulting] is one of those few.”

—Vice President, Capgemini

More...

Next Project

CLIENT:
Family-Owned Direct Sales Company with 60,000 independent sales consultants.


CHALLENGE: Needed to implement of a full suite of CRM tools including sales, marketing and customer service but didn't have a clear strategy or standardized business processes.

SOLUTION: Develop a customer management strategy and standardized business processes to guide implementation of CRM technology.

RESULT: Successful implementation and adoption of CRM software which reinforced execution of the company’s go-to-market and customer strategies.

WHAT WE DID:

  • Facilitated executives through a 2-day strategic planning session.
  • Completed primary customer research and market segmentation.
  • Defined standardized business processes and documented business requirements.
  • Developed detailed business scenarios to further enhance understanding of customers-facing business processes.
  • Implemented new initiatives including process improvements.


INVESTING IN

THE COMPETITION'S SALES!

How to Improve Your Sales.

Read it now!

BECOME OUR NEXT SUCCESS

Call us at 312-953-8802 or email us today for a free benchmarking assessment.